Here are answers to common questions. For anything else, contact us.
How long does delivery take?
UK orders typically ship within 1–2 working days. Royal Mail Standard takes around 3 working days; Tracked around 2. For the Harlow area we offer local delivery, often next day. Options and prices are confirmed at checkout.
Can I return my order?
You may request a return within 14 days of receipt, provided items are unused and in original condition. See our Returns page for details. Contact us to arrange a return.
Can I use my own design or photos?
Yes. Many products support our online design tool where you can upload photos, add text, and customise layouts. For fully custom work, use the Custom Product enquiry form.
What payment methods do you accept?
We accept major credit and debit cards via Stripe. Payment options are shown at checkout.
How do I get in touch?
Email support@bopple.co.uk or call +44 20 3627 0441. You can also use the Contact form. We aim to respond within 24 hours.